Accommodations Bonaire

FAQ


  1. How do I arrange a transfer from the airport to the Resort?
    Just send us an e-mail (minimum 24 hours prior to arrival). As soon as we have received a confirmation from the transfer company we will forwarded this to you including the costs

  2. How do I know if there is availability in order to make a reservation?
    Visit our website at www.edenbeach.com click the button " check for availability" and insert the day of arrival and departure Click on the " book now" button for the required accommodation

  3. How can I request an extra bed / baby cot?
    Sent an email to: www.info@edenbeach.com with the request of an extra bed and or baby cot ( fee is applicable)
    An extra bed is only allowed in our studios and 2-bedroom apartments

  4. How do I make dive arrangements?
    Visit the website of www.wannadive.com or contact us through info@edenbeach.com

  5. At what age is a child considered an adult?
    Children of 13 years old we consider them as an adult

  6. How can I make a car / bike / scooter reservation?
    For car reservations, please send an email to info@edenbeach.com
    For bike/ scooter rental please send an email to activitycentre@edenbeach.com

  7. Does the Resort provide half and full board?
    Yes we do. If you send us an email to info@edenbeach.com we can provide you the information

  8. Is there a baby sit service available?
    Eden Beach resort provides babysitters. However a 24 hours notice is recommendable. Please send your request to info@edenbeach.com (charge per hour max of 2 kids)

  9. What are the differences between the non-refundable and the seasonal rate?
    The difference is the booking condition.
    The non -refundable rate is cheaper however no possibility in modifications
    The seasonal rate does give you the possibility to modify (see our policy and conditions)

  10. Does airline staff receives any discount?
    Yes, airlines staff receives 10% discount on the room only.
    Applicable for the seasonal rate
    A copy of the airline ID is required

  11. What credit cards are accepted?
    Visa, Master card and Amex as well as Maestro
    For American Express we need the CVC code in order to charge the card and to confirm the room reservation

  12. What is the maximum amount of guests per room?
    On our website you will find next to the published available room types an icon that indicate the the max amount of persons per room
    Including a babies and small children

  13. Can I purchase a late check out / early check-in in advance?
    You can request a late check out 1 day prior to departure
    (upon availability) if you want to make sure that you want to have a late check –out. We recommend you to book an extra night in advance. If you would like to have an early check-in, we recommend you to book an extra night in advance

  14. What time is Check-in and Check–out?
    Check-in time is as of 1 pm
    Check –out time 11 am

  15. Does the restaurant provide any diets?
    Yes, our chef knows any type of diet and or allergy

  16. How do I make a reservation for a massage?
    Please send an email to activitycentre@edenbeach.com or stop by at the Activity centre to make an appointment. Gift certificates are also available

  17. Is the Resort smoke free?
    All of our hotel rooms are smoke free. You are restricted to smoke on the balcony or terrace only. There is a fine of US$ 250.- if Housekeeping does encounter the room with smoke.
    The bar on the beach and the restaurant are in the open air so you are allowed to smoke.

  18. If I want to have a King size or 2 single beds how do I arrange this?
    Please add this your request in the " request field'

Notícias e Eventos


11
AUG'15

Coral Viveiro em Eden Beach

Last week, Coral Restoration Foundation (CRF) Bonaire...

18
JUN'15

Richard Groenendaal

Pre sale tickets $20 | At the door $30.

23
MAY'15

Nick & Simon in Concert

Pre sale tickets $35 | At the door $50. Tickets available at...

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